Pre & Post Sales Support

We take great pride in our products & we want, more than anything, to make sure your experience with Olympic is of the highest quality & standard.

If you have a problem with a product, a query about a purchase or just general feedback then we want to hear from you.

The Personal Touch!

We pride ourselves on our support and attention to our customer needs at all times. Whether it is a problem or inquiry before a purchase or during a trial period or after your order has been processed, you can expect a high degree of attention to your requirement in a timely manner.

Should you have reason to contact us then please use the form below in the first instance to log your concern/issue. We will then contact you in a timely manner and help answer any questions or resolve any issues you may have.

Please make sure you provide as much detail as possible on your first submission as this will help us process your request quickly and thoroughly  without needing to request further information.

 

Support Request Form

    Your Name (required)

    Your Email (required)

    Subject

    Add-in/Product

    Operating System

    MindManager Version

    MindManager Bit Version

    Description of the issue

    Screenshot - If you have encountered an error message please include a screenshot where possible.

    Check Your MindManager Version BEFORE Installing

    Before downloading your add-in ensure you know which version of MindManager you have installed & what Bit version it is, 32/64.

    You can check this by selecting File->Help within MindManager & reading the version details.

    More information about this situation can be found on our Blog

    View Article